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Login to this site is restricted to Tessitura license holders and authorized third parties. If you are a former or aspiring Tessitura community member, learn more about Tessitura Associates. Friday January 14, PM. Meet the moment with a solution that brings everyone at your organization together.
With your customers at the center, Tessitura helps you deepen engagement, even from a distance. Tessitura meets the needs of every department with a completely unified solution that consolidates all visitor, audience, member, and donor information. Tessitura places the customer at the center of its platform giving you a complete view of every constituent. With our holistic CRM, you can personalize your marketing, target your messages, and streamline your stewardship.
Take advantage of data from across your organization to provide seamless customer service, data analytics, and marketing insight. Tessitura makes it easy to sell any kind of tickets - general admission, timed admission, capacity-controlled ticketing, and tickets for seated venues.
Easily create, sell and renew both pre-built subscriptions and flexible packages. Tessitura lets you make adjustments on the fly, from a simple discount promotion to rescheduling an entire production. Tessitura world-class fundraising tools are the key to unlocking your financial success. From quick online gifts to special event contributions to long-term planned pledges, Tessitura has the tools to manage every step of the contribution life cycle from entry to acknowledgement.
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Upcoming Events. Sort Oldest Newest. Partner Webinar. Tech Spotlight. Panels and Discussions. Tessitura helps you automate routine tasks so that you can focus on building relationships. Take advantage of tools that build all your annual moves management plans, so you can spend more time on stewardship. Take the hassle out of billing with utilities to collect payments on pledges and installment plans.
Keep your goals in sight and track your progress toward capital campaigns, major gifts, grants, sponsorships, and more. Leverage the interconnected web of personal and professional relationships among individuals, businesses, foundations, and other entities.
View information about assets, other philanthropic giving, education history, prospect ratings, and giving interests. As a fundraiser, having access to ticket sales, subscriptions, and all of that is crucial. It really influences our business process. Take advantage of configurable levels, price points, start and end dates, renewal rules, and more. Create customized donation pages specifically designed for quick giving.
Patrons select or enter a donation amount, provide their name and email address, and then proceed to payment — all on one page. No cart, no login, and no separate payment page.
Donate2 , a standalone service offered by L2 Interactive, gives your organization the power to offer instant donations with minimal setup, alongside features such as team fundraising, Cover Cost, goal bars, and more.
Present visually attractive and fully responsive donation forms and seamless payment options with Apple Pay, Google Pay, credit cards, or various digital wallets. Donate2 is fully integrated with Tessitura. It is a powerful piece of software with many customisation options that, when configured and utilised correctly, proves a useful tool. Tessitura is a mammoth piece of software that has lots of features available for ticketing, fundraising, and marketing.
It holds a wealth of constituent data and we can write our own SSRS reports in-house to query this data. Support is amazing, very quick to answer any queries, and very knowledgeable about all aspects of the software. The TN website also features webinars, a community forum, and is packed full of information on upcoming networking events.
Although the software itself is very customisable with custom plugins and such, it can cause headaches when upgrading to newer versions and has the potential to cause issues — these customisations must be backed up, checked for compatibility, etc.
Technical support has originally been handled by agents in the US which had the potential to cause issues with time zones with our organisation being based in the UK, however they have recently restructured their support for Europe and have implemented a new helpdesk system which have helped improve this situation greatly. UI elements do look a bit dated compared to other solutions on the market. Tessitura is at the heart of everything we do as an organisation. It holds our customer data, we use it to manage our ticketing and website offerings, to manage Direct Debits and donations, marketing, and much more.
We could not function without it. It is so customisable, and does so much. There are facets for all areas of our organisation. It is so customisable. This is an amazing feature, but comes with a lot of pitfalls and makes life challenging at upgrade time.
Time used: Less than 12 months. Shop around. There has to be a more efficient and effective product. This is a ticketing software with a CRM work-around built in. It's confusing, user abusive and extraordinarily expensive. In our town, NPO's had to group together, in one building, where they created a new company that specializes in Tessitura software management. It's a clever use of the software and a business structure. This company then went out and sold it's software services to other performance art organizations as far away as Los Angeles.
However, all organizations can see who has who in their database.
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